Prophet
Partner, Experience & Innovation
2021-present
Wunderman Thompson
Head of CX (NY + ATL)
2020-2021
AWS
Experience Design Lead
2018-2020
IBM
Global Experience Design Director
2016-2018
AKQA, Fahrenheit 212, RAPP, McCann, Agency Sacks, NSG/Swat
Freelance Creative Lead
2013-2016
mcgarrybowen
Senior Creative Designer
2008–2013
Pratt Institute, Office of Publications
Senior Designer
2003–2008
Pen & Ink Creative
Intern
2001-2005
MIA Records
webmaster
1998-2001
Pratt Institute
BA, Design & Visual Communications
AOS, Graphic Design & Illustration
Harvard Business School Online
Disruptive Strategy
IDEOU
Creative Leadership
Designing for Change
Top 100 Design Students in the Nation
Art Directors Club
SPECIALTIES
Leading experience teams, Experience Strategy, Growth Strategy, Transition Design, Business Transformation, Design Thinking, System Design, Education & Team Enablement, Keynote speaker